23-214 Help Ensure Medi-Cal Patients and Their Families Stay Covered

Date: 03/07/23

Remind them to update their contact information

Counties will soon be contacting Medi-Cal enrollees with important information to renew Medi-Cal benefits.

Important actions for Medi-Cal patients

Please talk with your Medi-Cal patients about taking the steps below:

• Update their contact information – Make sure their mailing address, phone number and email address are current.
• Sign up for updates – Create or check their online account to get general updates about Medi-Cal renewals through email and text messages.
• Check their mailbox – Look out for a letter from the local county office about their Medi-Cal coverage. If they get a renewal form, fill it out and return it right away by mail, phone, in person or online.

Refer patients to the DHCS Keep Yourself and your family covered for more details on how to update their contact information and sign up for updates.

Additional information

A list of county office addresses, phone numbers and websites is available on the DHCS website.

If you have questions regarding the information contained in this flyer, contact California Health & Wellness Plan at 877-658-0305

 

This Information applies to Physicians, Hospitals, Ancillary providers, Independent Practice Associations, Community Supports (CS) Providers, and Enhanced Care Management (ECM) Providers.